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Don’t you like it? Have you change your mind?

 Do not worry. You have up to 14 calendar days since you receive your order to decide whether you keep it or not.

 WE CHARGE BACK YOUR MONEY AT THE TIME YOU DECIDE TO MAKE YOUR REFUND.

Refunding or exchanging the clothes of your order is very simple and with no complications. You have a period of 14 calendar days since the receivement of the shipping to make the refund.

Additionally, we will instantly charge back the corresponding amount of your order at the time you decide to start the refund. We are able to collect the clothes at your place or you can drop it off at a “collection point”.

How to make a refund:

To initiate a refund you just have to press the “start process” button

START RETURN PROCESS

Refund fees in Spain

Mainland Spain, Canary Islands and Balear Islands                  5 €

Refund fees in Europe

Europe                                                                                       10€

 Exchanges and Refunds Policies

 WE CHARGE BACK YOUR MONEY AT THE TIME YOU DECIDE TO MAKE YOUR REFUND.

 Refunding or exchanging the clothes of your order is very simple and with no complications. You have a period of 14 days since the receipt of the shipping to make the refund. Additionally, we will instantly charge back the corresponding amount of your order at the time you decide to start the refund and we are able to collect the clothes at your place or you can drop it off at a “collection point”. To initiate a refund you just have to press the “start process” button:

You can contact to help@itsrever.com to solve any doubt you can have about refunds. Is also possible to access the refund system by copying and pasting the following link in your browser: https://returns.byrever.com/blankoshop

To iniciate the refund process you have to send us your order code (e.g. MJWHYKOMM) and your e-mail. Remember that if you have any doubt during the process, you can contact us via e-mail at (help@itsrever.com).

In case you need a size exchange, make sure to write it down in the refund request and within the same day we will send you the correct size if we have it.

Once you have started the process, we will answer you by e-mail asking you about the day and hour you prefer for the delivery at your home or to show you how to find the closest “collection points” that are available.

And remember, you will not have to wait until the refund arrives to our warehouses:

WE CHARGE BACK YOUR MONEY AT THE TIME YOU DECIDE TO MAKE YOUR REFUND.

 

 

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